Thanks for using RAR 7Z ZIP Opener & Extractor. We want opening archives on your phone to be quick and painless. If something isn't working, we're here to help.
Frequently Asked Questions
Which formats can I open?
ZIP (including password-protected and split ZIPs), RAR (RAR4 and RAR5, including password-protected and multi-part archives), 7Z (including AES-encrypted archives and .7z.001 parts), TAR, TAR.GZ / TGZ, TAR.BZ2, TAR.XZ, GZ, BZ2 and XZ. The App opens RAR archives but cannot create them; it can create ZIP files.
Are my files uploaded anywhere?
No. Archives are opened and extracted on your device. The App has no servers that receive your files.
How do I open a split archive (part1.rar, .7z.001, .z01)?
Tap Open an archive and select all parts together. If a part is missing, the App tells you exactly which file to add.
The App says the password is wrong.
Passwords are case-sensitive. Older RAR and ZIP archives cannot tell a wrong password apart from a damaged file, so if you're sure the password is right, the archive may be incomplete. Try downloading it again.
Where are my extracted files?
iPhone: Files app → On My iPhone → RAR 7Z ZIP Opener & Extractor, or tap Show in Files after extracting. Android: tap Save to Downloads after extracting; files are saved to Downloads → RAR 7Z ZIP Opener.
The App is using a lot of storage.
Open Storage from the home screen to see what uses space and clear archive copies, extracted files or temporary files. You can also turn on Remove archive copy after extracting.
How do I cancel my subscription?
iPhone: Settings → [your name] → Subscriptions. Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Deleting the App does not cancel a subscription. To regain Pro on a new device, use Restore Purchases in Settings.
Contact Us
Email: support@codevalley.cc
To help us fix a problem faster, include your device model, the iOS/Android version, the archive format and a short description of what happened. Please don't send archives that contain private information.
Response Time
We read every message and aim to reply within 24 to 48 hours.