Thanks for using Teleprompter & Script Reader. We want reading your script on camera to feel natural and easy. If something isn't working, we're here to help.
Frequently Asked Questions
How do I import a script?
Create a new script and choose to import a file. You can pick a TXT, DOCX or PDF file; the App reads its text on your device and adds it as a script you can edit. You can also type or paste text directly. Scanned PDFs that contain only images and no text layer cannot be imported as text.
Are my scripts uploaded anywhere?
No. Scripts are stored only on your device. There is no account and no cloud sync, so uninstalling the App removes them. Export a script as PDF or TXT (Pro) if you want a copy elsewhere.
What is eye-level mode?
Eye-level mode shows your text in a narrow column right under the front camera, so you look into the lens while reading and appear to be speaking directly to your viewer. Turn it on in the prompter setup before you start.
How are the words-per-minute and duration estimates calculated?
The App counts the words in your script and divides by the reading speed (words per minute) you set. For example, a 300-word script at 150 WPM is about 2 minutes. It's an estimate: pauses and your natural pace will change the real length.
How does voice tracking work?
Voice tracking (Pro, beta) listens as you speak and scrolls the script to follow your words, using your device's built-in speech recognition. Supported languages depend on your device and operating system. It needs both microphone and speech recognition permission. If speech recognition is unavailable for your language or device, the prompter falls back to timed scrolling at your chosen speed.
The camera or microphone isn't working.
Check that the App has permission. iPhone: Settings → Teleprompter & Script Reader → turn on Camera, Microphone and Speech Recognition. Android: Settings → Apps → Teleprompter & Script Reader → Permissions → allow Camera and Microphone. Also close other apps that may be using the camera, then reopen the App.
Where are my videos saved?
Recorded videos are saved to your device's photo library: the Photos app on iPhone, or Gallery / Google Photos on Android. We never receive your videos, and the script text shown on screen is not recorded into the video.
How do I restore my purchase?
Open Settings in the App and tap Restore Purchases. Make sure you are signed in with the same Apple ID or Google account you used to subscribe.
How do I cancel my subscription?
iPhone: Settings → [your name] → Subscriptions. Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Turn off auto-renew at least 24 hours before the current period ends. Deleting the App does not cancel a subscription.
Contact Us
Email: support@codevalley.cc
To help us fix a problem faster, include your device model, the iOS/Android version and a short description of what happened. Please don't send scripts or videos that contain private information.
Response Time
We read every message and aim to reply within 24 to 48 hours.