Thanks for using 3D LiDAR Room Scanner. We want measuring and drawing a space to feel quick and precise. If something isn't working, we're here to help.
Frequently Asked Questions
Which iPhones can scan a room automatically?
Automatic room scanning needs an iPhone with a LiDAR scanner (iPhone 12 Pro and later Pro / Pro Max models) running iOS 16 or later. On other iPhones you can draw floor plans to exact dimensions, measure in AR, use the level and export PDFs. Settings → This iPhone shows whether your device has LiDAR.
How do I get the best scan?
Use good, even lighting. Start at a corner and move slowly along the walls, keeping the camera pointed at the room. Point at doors and windows for a moment so they are recognised. Large glass, mirrors and very dark surfaces can reduce accuracy. Tap Finish scan, check the 3D preview, then Use this scan.
How accurate are the measurements?
LiDAR scans and AR measurements are typically within a few centimetres in good conditions, but accuracy varies with the device, lighting and surfaces. Use them for planning and fit checks, and always verify critical dimensions on site before ordering or fabricating.
How do I correct a wall length?
Open the plan, tap Edit, select the room, then tap the dimension label of the wall and type the exact length. You can also drag corners, add corners, and add doors, windows and openings to any wall.
How do I print a PDF to scale?
Tap PDF on a plan. The sheet is A4 landscape with the scale written in the title block (for example 1:50). Print at 100% / “Actual size”, not “Fit to page”, to keep the scale correct.
Can I open the 3D model in other software?
Scanned rooms include a 3D model in USDZ format. Tap 3D model to view it in AR, or export the USDZ (Pro) to open it in apps that support USDZ, or convert it for your design software.
Are my scans uploaded anywhere?
No. Scans, plans and models are stored only on your iPhone. There is no account and no cloud sync, so uninstalling the App removes them. Export PDFs or models if you want a copy elsewhere.
The camera isn't working.
Check that the App has permission: Settings → 3D LiDAR Room Scanner → turn on Camera. Close other apps that may be using the camera, then reopen the App.
How do I restore my purchase?
Open Settings in the App and tap Restore purchases. Make sure you are signed in with the same Apple Account you used to subscribe.
How do I cancel my subscription?
iPhone: Settings → [your name] → Subscriptions. Turn off auto-renew at least 24 hours before the current period ends. Deleting the App does not cancel a subscription.
Contact Us
Email: support@codevalley.cc
To help us fix a problem faster, include your iPhone model, the iOS version and a short description of what happened. If a scan didn't turn out right, an exported PDF of the plan helps.
Response Time
We read every message and aim to reply within 24 to 48 hours.